Independent Kitchens

Should you consider using an independent kitchen supplier over a national company?

Research shows that consumers start thinking about their dream kitchen up to fifteen years in advance.

But of all the decisions you need to make when deciding on your new project, where you are going to buy it from is probably the most important.

During the decision making, the product is only one of the factors that need considering when choosing where you are purchasing from.

The kitchen is one of the biggest purchases you will make, so you need to make sure it’s right !

When we speak to customers, two of the main things people want from us is firstly, they want to be able to trust us, and secondly, they want to be listened to by us.

Price and product is important, but they aren’t the only things controlling the sale.

Trust is paramount and forms an important part of most interactions we have on a daily basis. Trustpilot was named that for a reason. Customers want to know who they can put their faith in to not let them down, and they can happily hand thousands of pounds over to without the fear of never seeing it again.

Listening and communication is also essential when designing a kitchen for a client.

When surveyed, only 11% of people make a decision on a new kitchen based on the product. 68% will decide based on the salesperson and whether they liked the person dealing with them at the retailer.

So as a consumer, where do you begin? You’ve researched online, you’ve thumbed through the magazine articles, and been on every Pinterest page that mentions home improvement.

Traditionally, you then have two options. You can visit a national retailer, or a local independent. But what are the pros and cons of these choices?

With a national retailer, you can often get competitive pricing, but a very limited choice of products as the commercial department has normally agreed to set promotions with certain suppliers and the salespeople don’t have the flexibility to work outside of those parameters.

With a local independent, there is normally a fair amount of flexibility with what products can be ordered, but everything comes at a premium.

Local independents will only serve a handful of customers per month, meaning all of the overheads and profit they need will have to spread amongst those customers. But, on the plus side, it means they have more time for you, before, during and after the sale.

This is where Carman Hill Kitchens and Bedrooms comes in.

A truly independent kitchen design service, with access to the best products to make sure the customer gets the best service possible.

And with Carman Hill not being tied to a showroom, there are fewer overheads so you can also be assured that you are getting the most competitive pricing available.

With close relationships to the top kitchen installation teams in Morecambe and Lancaster, as well as Preston, Blackpool, Grange-over-Sands and The Lake District, Carman Hill Kitchens and Bedrooms really is a one stop shop for all of your project requirements.

Also, with a full option of bedroom solutions to meet your needs, Carman Hill really can help you sleep well at night.